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Holiday Shipping Cutoff for USA in-stock items is December 14th

FAQ

About The Yetee

What is The Yetee?

The Yetee is a website unlike no other. We work with artists all over the world to bring you unique and rad items direct to your door. We print shirts and posters in house by our talented staff.

We do two new designs everyday! Follow us on  Twitter and Instagram to stay in the know.

Okay. What’s the website all about then?

The website is all about selling cool stuff!

We started out only selling limited edition t-shirts, but since 2011, that’s expanded to books, toys, pins, mugs, vinyl, and all kinds of other fun stuff!

We still sell limited edition t-shirts every day, but in addition to that we have The Yeteemart, where you can find cool stuff all year round!

Fun cool stuff was something The Yetee always wanted to share with the people of the world, and we’re more than happy to help! We're luck to make fun cool stuff for some cool creative people. Check out our Collections to see more.

Limited Edition? So once something is gone…

It’s gone!

Our limited edition t-shirts, which are designed by radical artists from all over the world, are usually only available for 24 hours!

Once the timer runs up, that’s it, and we move onto the next limited t-shirt!

But we have been known to add popular designs to The Yeteemart if people really, really liked something! That being said, if you don’t see a design up for sale as our daily deal, or in The Yeteemart, then there’s nothing we can do. The Yetee takes a firm stance on bending the laws of time and space.

So when do the new limited edition t-shirts go up?

New designs go up on our site at 12 midnight Central time (1AM Eastern, 11PM Mountain, 10 PM Pacific)!

There’s also a fancy little timer up on the daily deal part of the site that tells you how long until the current design is gone and the new one comes in!

We also have it on good authority that The Yetee likes to show sneak peeks of upcoming designs on his social medias before the new designs go live!

Help! I found the design I want, but it’s out of stock in The Yeteemart!

If the item is out of stock in The Yeteemart, never fear! We’ll restock it.

But these things do take some time, so if you don’t see the item get restocked right away, rest assured, we’re on the case!

If an item is in stock, but a certain size isn’t selectable, that means that specific size is out of stock.

Never fear! We’ll reorder those too!

Printing & Shipping

Where do you ship to?

We ship shirts almost everywhere!

Shipping costs are calculated in the cart by Deep Thought (and weight/size).

Typically:
USA Shipping starts at $4.50 t-shirt, Canada shipping is $4.50 for one t-shirt,
Shipping to anywhere else starts at $5.50 and will vary depending on country/location.

Once you add your items to your cart, it should calculate shipping for you!

Posters, sweatshirts, and other heavier objects will cost more to ship.

NOTE: Some international countries will have added taxes, duties, and VAT. This is the buyer’s responsibility, so make sure you know and understand your country’s import rules before purchase!

I typed my address wrong / used the wrong address!

No worries! We’ve all been to Mistype City from time to time.

If your item has already been shipped, we might have to wait for it to be returned to send another.

If you entered the wrong country, there may be a charge to get it sent to the right place. In this instance, you’ll have to let us know where to send the item and pay the actual cost of shipping, or we can refund you.

What kind of shirts do you print on?

We typically print on 100% ringspun cotton regular fit tees. They’re soft, breathable, and as gentle as the Yetee’s fur.

Heather blend shirts are typically a cotton/poly blend, which are the same line of shirts, but with just a bit of poly to give them a textured look.

There are some times when certain color shirts just aren’t available as ringspun, so we use 100% cotton shirts as substitutes. Brands may also change based on stock availability, but we keep quality and style consistent.

Our shirts are pre-shrunk 100% cotton, but they will still shrink a tad when washed. For best results follow the directions on the tag, and remember that heated washes or drying cycles will cause shirts to shrink.

Shirts are made by hand, so there is a +/- tolerance of an inch on sizing. If you are between sizes, order up for maximum satisfaction!

How do you print your shirts?

We print our tees using industry standard screen-printing processes at our Yetee Base Alpha in Aurora, Illinois.

Some items may use new techniques like DTG or Sublimation, and will be noted in the item description.

How long does it take for your shirts to get printed & shipped?

Our team does its best to have orders printed and shipped with 5-7 business days.

Some pre-order items will have longer wait times, and it will be noted on their respective pages that they will not ship right away.  Additionally, any orders with both pre-order and in-stock items will be held and shipped complete when all items are ready to go.  

US delivery is between 3-5 days from the date of shipment.

International transit times vary by country, with the average being 10-15 business days once the order has been shipped from Yetee HQ.

South America tends to have longer times due to customs in their regions.

We will always email you tracking info as soon as your order ships out. Tracking is not available for international orders, but we’ll still email you to let you know when it ships from us!

Where is my shirt?

Shirts ship out 5-10 business days after the sale. You’ll get a helpful email from us letting you know that it has shipped, and if you live in the US, tracking will be included in that message. International orders will get an email as well, but tracking is not possible once the order leaves the US.

International shipping times vary by country, with the average is 10-15 business days.

If an order is taking longer, please verify that the item your ordered doesn't have special pre-order notes on the item page.

Can I use a freight forwarder for shipping?

Unfortunately, The Yetee is unable to ship orders via a freight forwarding service.

Any orders using forwarding or courier services will be cancelled, and a refund will be issued to the original method of payment. Sorry!

Payment

Is my credit card info secure?

Your payment is handled through Shopify Payments and it's partners, where your payment information is very secure. Your card information is not stored on our servers at all.

Do you accept Paypal?

Yes, we accept Paypal as an option for payment.

Do you also accept apple pay?

We sure do!

Amazon Pay?

Yeah, we accept that as a payment method too!

What about gold and treasure?

Well… if you can find a way to make an online purchase with gold and treasure, we’re very happy for you, but our current website doesn’t handle that option.

Maybe someday, we’ll accept payments like the privateers of old.

Do you have a policy on privacy?

Yes we do. The Yetee will never rent, sell, or otherwise share your information with any third party.

Of course, this excludes the sharing of your shipping address with one of our shipping providers (UPS, FedEx, USPS) in order to ship out your items. This guarantee also excludes transmitting your credit card information (fully encrypted) to our credit card processor in order to process your payment.

These two exceptions are necessary for any transaction to take place on any website where any physical product is being sold, so rest assured that nothing nefarious is being done with your info.

Do you have a Return Policy?

You bet we do! Returns are available if you’ve received the wrong shirt/size based on your order or due to a manufacturer’s defect. Returns MUST be unworn and unwashed.

We’ll know.

If there is an issue with your order or your product, email us at help@theyetee.com and we’ll do our best to make sure we can remedy the situation!

We appreciate all of our customers and will work with you to make sure you’re satisfied with our products and how they get to you!

All returns must be made within 30 days of the date of purchase and must be unworn and unwashed. Be sure to include your order number in the subject line of the email!

Can you combine orders?

We cannot combine orders across multiple days.

If you order something, then realize you wanted something else bundled with it, the best way to remedy the situation is to make an order with everything you want in it, then contact us at help@theyetee.com to cancel and refund the first order. It also helps to double check your orders before you place them!

How much do your shirts cost?

Our 24 hour limited edition designs are $12 plus shipping. 2X and 3X cost $14, while 4X and 5X cost $15.

Yeteemart shirt prices vary per shirt and stock is limited.

Can I cancel my order?

Of course!

Our printing times usually happen soon after the sales end though, so be aware that in some instances your order might already be on its way. We also understand that things can come up, so if you need to cancel an order, email us as soon as you can at help@theyetee.com so we can jump on it!

Artists

Who designs all your awesome tees?

All of our designs come from incredible artists all over the world! They submit their designs and we put them on shirts!

Want to submit your own designs? You can! Just click the ‘Submit’ button in our navigation bar and follow the instructions!

What do the artists get for printing with you?

Our artists get paid $1.50 per shirt, and get a free shirt of their printed design.

We typically only print one run of shirts, so the artist retains rights to the design after the sale is over.

Business Info

Who are you?

We’re The Yetee!

A group of awesome people that primarily work out of Aurora, Illinois, but we’ve got rad peeps all over! They're kind of like secret agents, only we told you about them, so they aren't really secret, and this isn't an agency. 

Where are you?

Our base of operations is located in beautiful downtown Aurora, Illinois. Not too far from the Gasworks, and close to Stan Makita’s Donuts. Right down the street from Jimmy Johns. Unfortunately, we don’t do pick up orders.

If you really want to send us mail, or take a picture of our building, the address is:

The Yetee
1665 Mallette Rd
Aurora Illinois
60505

Return Policy

Return Policy

If you need to return your shirt due to a manufacturer's defect or because you received the wrong shirt/size, please contact us to request return instructions.All returns must be within 30 days from the date of purchase and item(s) must be unworn and unwashed. Please include your order number in the subject line of the email. Be aware that due to the extreme limited-edition nature of our products, exchanges are possible but not guaranteed.